A Brazilian e-commerce startup needed to ship 120 units of rechargeable aromatherapy diffusers (with built-in lithium batteries + essential oil cartridges) from Shenzhen to São Paulo.
Key challenges:
Mixed hazardous goods: Lithium batteries (UN3480) + flammable liquids (UN1993)
Small-but-sensitive: Total weight 68kg (3 boxes)
Regulatory maze: Brazil’s ANATEL (batteries) + ANVISA (liquids) requirements
Budget: Under $1,500 for door-to-door delivery
We initiated a dual-certification process:
Tested each diffuser’s 2000mAh Li-ion battery against UN38.3 standards
Prepared ANATEL certification paperwork in Portuguese
Verified oil cartridges’ flash points (>60°C)
Pre-registered products with ANVISA as "non-medicinal aromatherapy liquids"
✓ Each diffuser packed with 1.5cm shock-absorbent foam
✓ Battery terminals covered with non-conductive tape
。 Booked with Lufthansa Cargo’s DG (Dangerous Goods) team
。 Used "CAO" (Cargo Aircraft Only) service for safer transport
。 Our São Paulo agent pre-submitted hybrid cargo declaration
。 Paid ANVISA’s simplified $38 processing fee for small cosmetic shipments
✅ 12-day delivery (faster than standard 18-day DG air freight)
✅ Zero customs holds (full paperwork compliance)
✅ 98% cost predictability (final bill:1,422vs1,500 budget)
✅ Post-sale benefit: Client signed up for our monthly Brazil DG micro-shipment program
"Other forwarders rejected our ‘complicated small shipment’. Transworld made it simple with their dual-hazard expertise."
— Founder, EcoAroma Brazil
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